{ "slug": "workwise-erp", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/", "name": "WorkWise ERP", "vendor": "Aptean", "aliases": [ "WorkWise", "Aptean Industrial Manufacturing ERP WorkWise Edition", "Aptean WorkWise ERP" ], "website": "https://www.aptean.com/en-US/resources/product-capabilities/datasheet/aptean-industrial-manufacturing-erp-workwise-edition-product-datasheet", "category": { "slug": "manufacturing-and-distribution-erp", "name": "Manufacturing and distribution ERP", "url": "https://apps.sectorgrowth.com/categories/manufacturing-and-distribution-erp/" }, "summary": "WorkWise ERP runs engineer-to-order and mixed-mode manufacturing with a CRM built in, now under Aptean. What reaches HubSpot, and by which route.", "answer": "No. WorkWise has no app in the HubSpot App Marketplace, and neither Aptean nor HubSpot publishes one as of September 2026. Our recommendation is a custom API integration that starts from scheduled WorkWise extracts agreed with Aptean, at 70 to 150 build hours. Where Aptean shares the reference for the Web API behind the WorkWise eCommerce gateway, the same service reads it instead and the data arrives fresher.", "nativeApp": { "status": "none", "verifiedAt": "2026-09-28" }, "api": { "style": "file", "auth": "sftp", "webhooks": "unknown", "changedSince": "unknown", "sandbox": "unknown" }, "objects": [ { "source": "Customer", "hubspot": "company", "direction": "to_hubspot", "key": "WorkWise customer number held in a custom HubSpot property" }, { "source": "Quotation", "hubspot": "deal", "direction": "to_hubspot", "key": "Quote number", "notes": "In engineer-to-order work the quote is the pipeline record." }, { "source": "Customer order", "hubspot": "deal", "direction": "to_hubspot", "key": "Order number, carrying the quote number it was converted from", "notes": "An order updates the deal its quote opened rather than creating a second one." }, { "source": "Invoice", "hubspot": "custom", "direction": "to_hubspot", "key": "Invoice number, associated to the order" }, { "source": "Item", "hubspot": "product", "direction": "to_hubspot", "key": "Item number", "notes": "Standard items only. Configured products are summarized on the deal." } ], "approaches": [ { "kind": "custom", "fit": "recommended", "why": "A load service keyed on WorkWise numbers takes a scheduled export, which needs nothing Aptean has not published, and switches to the eCommerce gateway's Web API once Aptean provides its reference." }, { "kind": "ipaas", "fit": "avoid", "why": "An iPaaS has no documented WorkWise endpoint to call, so a scenario would only shuttle the extract files and bill a task for every quote revision." }, { "kind": "native", "fit": "avoid", "why": "No listing in the HubSpot App Marketplace is named for WorkWise. Commercient lists one named for Aptean Industrial Manufacturing, and whether it reads the WorkWise Edition is a question for Commercient." } ], "connectionMethods": [ "sftp" ], "effort": { "discoveryHours": [ 10, 20 ], "buildHours": [ 70, 150 ], "buildBand": "70 to 150 hours", "typicalElapsed": "4 to 8 weeks" }, "pattern": "sftp-etl", "faqs": [ { "q": "Is there a WorkWise app in the HubSpot App Marketplace?", "a": "No. A search for WorkWise returns nine listings, none named for it. Commercient has a third-party listing that carries the Aptean Industrial Manufacturing name, the product family WorkWise now belongs to. Whether that app reads the WorkWise Edition, and which objects it maps, is a question to put to Commercient before counting on it." }, { "q": "Who owns WorkWise ERP now?", "a": "Aptean. It announced the acquisition of WorkWise, LLC in 2020 and now sells the product as Aptean Industrial Manufacturing ERP, WorkWise Edition. The old workwisellc.com address forwards to Aptean's industrial manufacturing ERP page, so current documentation, support and releases come from Aptean rather than from a separate WorkWise company." }, { "q": "Does WorkWise ERP have an API?", "a": "Yes, though its reference is not public. Aptean describes the WorkWise eCommerce gateway as a bi-directional integration built on ASP.NET Web API with JSON, carrying customers, orders, inventory, shipping details and pricing between a web store and the ERP. Those are the objects a HubSpot sync needs, so discovery asks Aptean for the reference and a service account." }, { "q": "Should WorkWise quotes become HubSpot deals?", "a": "Yes, where the business engineers to order and the quote is the pipeline. The WorkWise quotation carries revisions, pricing and win or loss tracking, and it converts to a customer order without rekeying. Mapping the quote to a deal, and letting the converted order update that same deal, gives HubSpot a pipeline that matches what estimating is actually working on." }, { "q": "What happens to Aptean CRM when WorkWise sales move to HubSpot?", "a": "It either retires or keeps a narrower job. Aptean CRM, which the WorkWise datasheet calls OnContact CRM, is tightly integrated with WorkWise and gives reps a portal of open orders, invoices, quotes and receivables. If both stay, each field needs one owner and contacts flow in one direction, or the two systems overwrite each other." }, { "q": "How fresh is WorkWise data in HubSpot?", "a": "As fresh as the agreed export, and a sensible start is hourly for quotes and orders and nightly for invoices. The WorkWise event manager sends its alerts to people, by desktop message, email or text, rather than to other systems, so there is no event stream to subscribe to. Moving to the Web API shortens the cycle to a polling interval." }, { "q": "What does a WorkWise and HubSpot integration take?", "a": "Set aside 10 to 20 hours of discovery and 70 to 150 hours of build for five objects, with the quote to order rule, replay and reconciliation. Discovery settles where WorkWise runs, whether Aptean will share the Web API reference or schedule an export, and what Aptean CRM keeps doing once HubSpot owns the pipeline." } ], "sections": [ { "depth": 2, "text": "Why teams connect WorkWise ERP to HubSpot", "anchor": "#why-teams-connect-workwise-erp-to-hubspot", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#why-teams-connect-workwise-erp-to-hubspot" }, { "depth": 2, "text": "What syncs", "anchor": "#what-syncs", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#what-syncs" }, { "depth": 2, "text": "Architecture", "anchor": "#architecture", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#architecture" }, { "depth": 2, "text": "Three ways to connect", "anchor": "#three-ways-to-connect", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#three-ways-to-connect" }, { "depth": 2, "text": "What breaks and how we prevent it", "anchor": "#what-breaks-and-how-we-prevent-it", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#what-breaks-and-how-we-prevent-it" }, { "depth": 3, "text": "A quote and its order as two deals", "anchor": "#a-quote-and-its-order-as-two-deals", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#a-quote-and-its-order-as-two-deals" }, { "depth": 3, "text": "Configured lines flooding the product library", "anchor": "#configured-lines-flooding-the-product-library", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#configured-lines-flooding-the-product-library" }, { "depth": 3, "text": "Blanket order releases counted twice", "anchor": "#blanket-order-releases-counted-twice", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#blanket-order-releases-counted-twice" }, { "depth": 3, "text": "Contacts edited in Aptean CRM and HubSpot", "anchor": "#contacts-edited-in-aptean-crm-and-hubspot", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#contacts-edited-in-aptean-crm-and-hubspot" }, { "depth": 2, "text": "Our approach", "anchor": "#our-approach", "url": "https://apps.sectorgrowth.com/integrations/workwise-erp/#our-approach" } ], "caseStudies": [], "guides": [ "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/", "https://apps.sectorgrowth.com/guides/how-sector-growth-scopes-an-integration/" ], "status": "published", "verifiedAt": "2026-09-28", "updatedAt": "2026-09-28", "authors": [ { "name": "Prash", "role": "Lead of Technical Integrations and AI Solutions" } ], "sources": [ { "title": "Aptean Industrial Manufacturing ERP WorkWise Edition", "url": "https://assets.ctfassets.net/grb5fvwhwnyo/44SXBNjFrMxYHpz0id00bK/5393e8573de639c546025446d1bcd7ae/Aptean-IM-ERP-WorkWise-Edition-Datasheet-en.pdf" }, { "title": "Aptean Expands ERP Leadership with Acquisition of WorkWise, LLC | Aptean.com", "url": "https://www.aptean.com/en-US/resources/pressroom/press-release/aptean-expands-erp-leadership-with-acquisition-of-workwise-llc" }, { "title": "AI-Enabled Manufacturing ERP Software", "url": "https://www.aptean.com/en-US/solutions/erp/aptean-industrial-manufacturing-erp" }, { "title": "eCommerce Gateway for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-ecommerce-gateway" }, { "title": "CRM for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-customer-relationship-management" }, { "title": "Quotations for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-quotations" }, { "title": "Customer Order Management for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-customer-order-management" }, { "title": "Product Configurator Software for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-product-configurator-software" }, { "title": "Event Manager & Mobile Alerts for Discrete Manufacturing ERP", "url": "https://www.aptean.com/en-US/resources/industry-insights/blog/single-site-erp-software-feature-event-manager-mobile-alerts" } ] }