{
  "slug": "nextech",
  "url": "https://apps.sectorgrowth.com/integrations/nextech/",
  "name": "Nextech",
  "vendor": "Nextech",
  "aliases": [
    "Nextech Select",
    "NexCloud",
    "Nextech EMR",
    "Nextech Practice+"
  ],
  "website": "https://www.nextech.com/",
  "category": {
    "slug": "healthcare-and-practice-management",
    "name": "Healthcare and practice management",
    "url": "https://apps.sectorgrowth.com/categories/healthcare-and-practice-management/"
  },
  "summary": "Nextech holds the chart, the schedule and the surgical calendar of a specialty clinic, and most of it should never reach a marketing platform.",
  "answer": "No. Loose matches are all a HubSpot App Marketplace search turns up for Nextech, with no app published under that name, as of September 2026. The route is a keyed middleware service that polls the Select API on the standard FHIR last-updated filter, because the API sends no events. Expect 10 to 20 hours of discovery and 70 to 150 hours of build, and expect the field list to be the hard part.",
  "nativeApp": {
    "status": "none",
    "verifiedAt": "2026-09-22"
  },
  "api": {
    "style": "rest",
    "auth": "oauth2",
    "webhooks": "no",
    "changedSince": "yes",
    "sandbox": "unknown",
    "rateLimit": "20 requests per second per endpoint, documented as the default",
    "docsUrl": "https://nextechsystems.github.io/selectapidocspub/"
  },
  "objects": [
    {
      "source": "Patient",
      "hubspot": "contact",
      "direction": "two_way",
      "key": "Patient identifier in a unique property on the contact",
      "notes": "Name and date of birth cannot be changed through the API after creation."
    },
    {
      "source": "Appointment",
      "hubspot": "deal",
      "direction": "two_way",
      "key": "Appointment identifier, with status mapped to a deal stage"
    },
    {
      "source": "Slot",
      "hubspot": "custom",
      "direction": "to_hubspot",
      "key": "Slot identifier, held only while a booking request is open",
      "notes": "Read as available times. Never a record of care."
    },
    {
      "source": "Location",
      "hubspot": "company",
      "direction": "to_hubspot",
      "key": "Location identifier, so a multi-site practice routes by office"
    },
    {
      "source": "Practitioner",
      "hubspot": "custom",
      "direction": "to_hubspot",
      "key": "Practitioner identifier, used for ownership and routing only"
    }
  ],
  "approaches": [
    {
      "kind": "custom",
      "fit": "recommended",
      "why": "A middleware service owns the FHIR adapter, the polling watermark and the field list the practice signs off. It is the only route where a clinic can say precisely what left the chart."
    },
    {
      "kind": "ipaas",
      "fit": "possible",
      "why": "A healthcare automation platform that already speaks FHIR can move patients and appointments with no software of your own. It still needs an agreement covering patient data, and it prices per record or connection."
    },
    {
      "kind": "data-sync",
      "fit": "avoid",
      "why": "HubSpot Data Sync carries no Nextech connector, and a fixed mapping is the wrong instrument for a system where the field list is the whole decision."
    }
  ],
  "effort": {
    "discoveryHours": [
      10,
      20
    ],
    "buildHours": [
      70,
      150
    ],
    "buildBand": "70 to 150 hours",
    "typicalElapsed": "4 to 8 weeks"
  },
  "pattern": "polling-watermark",
  "faqs": [
    {
      "q": "Is there a Nextech app in the HubSpot App Marketplace?",
      "a": "Nobody has published a Nextech app in the HubSpot App Marketplace, only fuzzy matches whose descriptions happen to mention the word rather than a real integration. Connecting the two systems means building against the Select API directly, or hiring a platform that has already built that FHIR adapter for you."
    },
    {
      "q": "Does the Nextech Select API support webhooks?",
      "a": "No. The resource list carries no subscription resource, so there is no event to register for and nothing pushes to you. Change is found by asking, using the standard FHIR last-updated search parameter against a stored timestamp. Practical freshness is therefore a function of how often you are willing to poll."
    },
    {
      "q": "How does Nextech handle a duplicate patient?",
      "a": "It refuses the create. Before creating a patient the system checks first name, last name, email address, birthdate, postal code and one phone number against existing records. A match returns a 409 conflict with a message saying the patient already exists. A good integration treats that as a lookup result rather than an error."
    },
    {
      "q": "What is the Nextech API rate limit?",
      "a": "The documentation states a default of 20 requests per second per endpoint, with a 429 response when it is exceeded and exponential backoff as the recommended handling. That is generous for steady polling and tight for a first backfill, so the backfill needs its own pacing rather than sharing the live budget."
    },
    {
      "q": "Can HubSpot book an appointment in Nextech?",
      "a": "Yes, through the sequence the API defines rather than a single call. The integration reads available slots, posts the appointment, then updates its status to booked. That makes a HubSpot form or workflow a genuine front door for scheduling, provided the practice agrees which appointment types may be created that way."
    },
    {
      "q": "Does any clinical data leave Nextech for HubSpot?",
      "a": "Not in the builds we do. Conditions, observations, medications and documents sit on the same API and stay where they are. Contact details, the appointment and its status, the location and the provider are enough to attribute a booking and run a reminder. Anything beyond that needs HubSpot's sensitive data settings and a written agreement."
    },
    {
      "q": "How fresh is Nextech data once it reaches HubSpot?",
      "a": "Minutes for appointments and about an hour for reference data, set by how often the engine polls. There is no faster option, because nothing is pushed. Clinics that need a true real-time reaction should drive it from the HubSpot side, for example a form submission, and treat the inbound direction as near real time."
    },
    {
      "q": "How many hours does a Nextech and HubSpot integration take?",
      "a": "Patients and appointments with booking write-back run 10 to 20 hours of discovery and 70 to 150 hours of build. The FHIR adapter is the bulk of it: identifiers arrive as arrays, contact details sit inside a telecom structure, and useful practice fields live in extensions that have to be read one at a time."
    }
  ],
  "sections": [
    {
      "depth": 2,
      "text": "Why teams connect Nextech to HubSpot",
      "anchor": "#why-teams-connect-nextech-to-hubspot",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#why-teams-connect-nextech-to-hubspot"
    },
    {
      "depth": 2,
      "text": "What syncs",
      "anchor": "#what-syncs",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#what-syncs"
    },
    {
      "depth": 2,
      "text": "Architecture",
      "anchor": "#architecture",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#architecture"
    },
    {
      "depth": 2,
      "text": "Three ways to connect",
      "anchor": "#three-ways-to-connect",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#three-ways-to-connect"
    },
    {
      "depth": 2,
      "text": "What breaks and how we prevent it",
      "anchor": "#what-breaks-and-how-we-prevent-it",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#what-breaks-and-how-we-prevent-it"
    },
    {
      "depth": 3,
      "text": "Conflicts on duplicate patients",
      "anchor": "#conflicts-on-duplicate-patients",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#conflicts-on-duplicate-patients"
    },
    {
      "depth": 3,
      "text": "20 requests a second per endpoint",
      "anchor": "#20-requests-a-second-per-endpoint",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#20-requests-a-second-per-endpoint"
    },
    {
      "depth": 3,
      "text": "Immutable names and dates of birth",
      "anchor": "#immutable-names-and-dates-of-birth",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#immutable-names-and-dates-of-birth"
    },
    {
      "depth": 3,
      "text": "Clinical data in a marketing platform",
      "anchor": "#clinical-data-in-a-marketing-platform",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#clinical-data-in-a-marketing-platform"
    },
    {
      "depth": 2,
      "text": "Our approach",
      "anchor": "#our-approach",
      "url": "https://apps.sectorgrowth.com/integrations/nextech/#our-approach"
    }
  ],
  "caseStudies": [],
  "guides": [
    "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/"
  ],
  "builtBySectorGrowth": false,
  "status": "published",
  "verifiedAt": "2026-09-22",
  "updatedAt": "2026-09-25",
  "authors": [
    {
      "name": "Prash",
      "role": "Lead of Technical Integrations and AI Solutions"
    }
  ],
  "sources": [
    {
      "title": "Nextech Select API Reference",
      "url": "https://nextechsystems.github.io/selectapidocspub/"
    },
    {
      "title": "Developers Portal | Nextech",
      "url": "https://www.nextech.com/developers-portal"
    },
    {
      "title": "EHR Software & Practice Management for Specialty Physicians | Nextech",
      "url": "https://www.nextech.com/"
    }
  ]
}