{ "slug": "ifs-cloud", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/", "name": "IFS Cloud", "vendor": "IFS", "aliases": [ "IFS", "IFS Applications" ], "website": "https://www.ifs.com/en/ifs-cloud", "category": { "slug": "enterprise-erp", "name": "Enterprise ERP", "url": "https://apps.sectorgrowth.com/categories/enterprise-erp/" }, "summary": "IFS Cloud runs orders, service and assets for firms that build and maintain equipment. How it reaches HubSpot, through which API class, and the hours.", "answer": "Not from HubSpot or IFS. As of September 2026 the only IFS listing in the HubSpot App Marketplace is IFS SYNC, Data Lake, AI, MCP by Commercient, which comes from a third party. Our recommendation is a custom API integration on IFS Cloud's OData projections, triggered by custom events and checked by a scheduled sweep, at 70 to 150 build hours; a business still on IFS Applications 10 is scoped separately, because this route reads IFS Cloud's APIs.", "nativeApp": { "status": "third-party", "name": "IFS SYNC, Data Lake, AI, MCP by Commercient", "developer": "Commercient", "verifiedAt": "2026-09-28" }, "api": { "style": "rest", "auth": "oauth2", "webhooks": "yes", "changedSince": "unknown", "sandbox": "yes", "docsUrl": "https://docs.ifs.com/techdocs/26r1/040_tailoring/300_extensibility/020_api_explorer/" }, "objects": [ { "source": "Customer", "hubspot": "company", "direction": "to_hubspot", "key": "IFS customer ID held in a custom HubSpot property", "notes": "IFS stays the owner of the customer, so HubSpot shows it without editing it." }, { "source": "Customer contact", "hubspot": "contact", "direction": "to_hubspot", "key": "Email, with the IFS contact ID as the tie breaker" }, { "source": "Customer order", "hubspot": "deal", "direction": "to_hubspot", "key": "IFS order number", "notes": "A custom event fires per table row, so the order is read once however many lines changed." }, { "source": "Customer invoice", "hubspot": "custom", "direction": "to_hubspot", "key": "IFS invoice ID, associated to the order and the customer" }, { "source": "Sales part", "hubspot": "product", "direction": "to_hubspot", "key": "Sales part number" } ], "approaches": [ { "kind": "custom", "fit": "recommended", "why": "A custom API integration reads IFS Cloud's projections with a client credentials token, takes a REST Call from a custom event as its trigger, and sweeps on a schedule, choosing a Premium API wherever IFS offers one for the object." }, { "kind": "ipaas", "fit": "possible", "why": "IFS's own documentation names Dell Boomi as middleware that splits a structured message into the atomic calls its standard APIs expect. Where Boomi already runs, it can carry the IFS side, though it still needs a reconciliation step." }, { "kind": "native", "fit": "possible", "why": "The IFS listing from Commercient is a third-party sync whose mapping and support belong to its developer. Consider it where the feed is a plain customer and order copy and nobody wants to operate a service." } ], "connectionMethods": [ "api", "ipaas" ], "effort": { "discoveryHours": [ 10, 20 ], "buildHours": [ 70, 150 ], "buildBand": "70 to 150 hours", "typicalElapsed": "4 to 8 weeks" }, "pattern": "webhook-queue", "faqs": [ { "q": "Is there an IFS Cloud app in the HubSpot App Marketplace?", "a": "Only a third-party one. As of September 2026 the listing is IFS SYNC, Data Lake, AI, MCP by Commercient, installed in single digits by the marketplace's count, and neither HubSpot nor IFS publishes an app. It can carry a standard feed. The decisions that shape an IFS project, such as who owns leads and which API covers each object, stay with you." }, { "q": "Can IFS Cloud call HubSpot when a customer order changes?", "a": "It can call any endpoint you choose. A custom event, configured in Solution Manager, fires when a row in the order's table is created, updated or removed, and a REST Call event action posts to an endpoint through IFS Connect with basic, bearer or Azure shared key authentication. We point it at our ingest service, which reads the full order and writes HubSpot shortly after." }, { "q": "Which IFS Cloud APIs should a HubSpot integration use?", "a": "Follow IFS's own order of preference: Premium APIs first, then integration projections, then standard projections or entity service APIs. Premium APIs are built for integration and kept compatible across releases where IFS can. Entity services need an administrator to activate them in API Explorer and are meant only for trusted system-to-system use." }, { "q": "How does a service authenticate to the IFS Cloud APIs?", "a": "With OAuth 2.0 through IFS Identity and Access Manager. An administrator registers an IAM client with service accounts enabled, which creates a service user and allows the client credentials flow. IFS keeps basic authentication on its endpoints only to ease upgrades and says it is not for integrations, so we never build on it." }, { "q": "What happens to an IFS Cloud integration at each new release?", "a": "Less than you might fear, if it is built on the right APIs. IFS makes no breaking API changes in service updates and lists a release's breaking changes at Early Access. A Premium API keeps its old version beside the new one until the following release. Core APIs you have customized or configured are your own responsibility, so we retest in UAT." }, { "q": "How do you stop duplicate IFS Cloud customers in HubSpot?", "a": "By treating every event as a signal and every write as an upsert. The consumer takes the customer ID from the event, reads the current record, and writes it to HubSpot against that ID in a custom property. Two events for one customer, or a sweep that reads it again, update the same company rather than creating a second one." }, { "q": "What does an IFS Cloud and HubSpot integration take in hours?", "a": "Plan on 10 to 20 hours of discovery and 70 to 150 hours of build for five objects with custom events, a sweep, and replay and reconciliation endpoints. Discovery is mostly about ownership and access: who owns leads and opportunities, which API covers each object, and who can configure events and IAM clients in Solution Manager." } ], "sections": [ { "depth": 2, "text": "Why teams connect IFS Cloud to HubSpot", "anchor": "#why-teams-connect-ifs-cloud-to-hubspot", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#why-teams-connect-ifs-cloud-to-hubspot" }, { "depth": 2, "text": "What syncs", "anchor": "#what-syncs", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#what-syncs" }, { "depth": 2, "text": "Architecture", "anchor": "#architecture", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#architecture" }, { "depth": 2, "text": "Three ways to connect", "anchor": "#three-ways-to-connect", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#three-ways-to-connect" }, { "depth": 2, "text": "What breaks and how we prevent it", "anchor": "#what-breaks-and-how-we-prevent-it", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#what-breaks-and-how-we-prevent-it" }, { "depth": 3, "text": "Triggers that exist only while published", "anchor": "#triggers-that-exist-only-while-published", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#triggers-that-exist-only-while-published" }, { "depth": 3, "text": "One row event per order line", "anchor": "#one-row-event-per-order-line", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#one-row-event-per-order-line" }, { "depth": 3, "text": "Standard projections changing at a release", "anchor": "#standard-projections-changing-at-a-release", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#standard-projections-changing-at-a-release" }, { "depth": 3, "text": "Self-signed certificates on the receiving end", "anchor": "#self-signed-certificates-on-the-receiving-end", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#self-signed-certificates-on-the-receiving-end" }, { "depth": 2, "text": "Our approach", "anchor": "#our-approach", "url": "https://apps.sectorgrowth.com/integrations/ifs-cloud/#our-approach" } ], "caseStudies": [], "guides": [ "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/" ], "status": "published", "verifiedAt": "2026-09-28", "updatedAt": "2026-09-28", "authors": [ { "name": "Prash", "role": "Lead of Technical Integrations and AI Solutions" } ], "sources": [ { "title": "API Explorer Overview - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/040_tailoring/300_extensibility/020_api_explorer/" }, { "title": "Premium APIs - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/040_tailoring/300_extensibility/020_api_explorer/030_premium_apis/" }, { "title": "Entity Service APIs - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/040_tailoring/300_extensibility/020_api_explorer/040_entity_services/" }, { "title": "Authenticate an External Integration to IFS Cloud - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/030_administration/010_security/040_iam_settings/035_iam_clients/020_authenticate_external_integration/" }, { "title": "Events - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/030_administration/090_automation_optimization/320_events/" }, { "title": "Manage Event Actions - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/030_administration/090_automation_optimization/320_events/100_manage_events/" }, { "title": "Tailoring Lifecycle - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/040_tailoring/110_tailoring_lifecycle/" }, { "title": "Update a Record - Technical Documentation For IFS Cloud", "url": "https://docs.ifs.com/techdocs/26r1/040_tailoring/300_extensibility/010_get_started/400_quickstarts/040_update_request/" }, { "title": "RESTful ODATA APIs", "url": "https://docs.ifs.com/techdocs/23r2/060_development/024_integration/010_restful_odata/" }, { "title": "API Usage", "url": "https://docs.ifs.com/policy/APIUsageCloud.pdf" }, { "title": "About", "url": "https://www.ifs.com/en/about" } ] }