{
  "slug": "expandable-erp",
  "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/",
  "name": "Expandable ERP",
  "vendor": "Expandable Software",
  "aliases": [
    "Expandable",
    "Expandable Software",
    "Expandable Software Inc."
  ],
  "website": "https://expandable.com/our-software/",
  "category": {
    "slug": "manufacturing-and-distribution-erp",
    "name": "Manufacturing and distribution ERP",
    "url": "https://apps.sectorgrowth.com/categories/manufacturing-and-distribution-erp/"
  },
  "summary": "Expandable ERP tracks lots, serials and orders for med tech and high tech makers. How its licensed REST web services feed HubSpot, and in how many hours.",
  "answer": "No. Expandable's packaged CRM integration is for Salesforce, and no Expandable ERP app appears in the HubSpot App Marketplace as of September 2026. We recommend a custom API integration on Expandable's licensed REST web services, reading customers, contacts, sales orders, invoices and serial numbers on a schedule, at 70 to 150 build hours. Without the web services licence, a managed sync over read-only SQL views is the fallback.",
  "nativeApp": {
    "status": "none",
    "verifiedAt": "2026-09-28"
  },
  "api": {
    "style": "rest",
    "auth": "session",
    "webhooks": "unknown",
    "changedSince": "partial",
    "sandbox": "unknown",
    "docsUrl": "https://brochure.expandable.com/datasheets/web-services-apis.html"
  },
  "objects": [
    {
      "source": "Customer",
      "hubspot": "company",
      "direction": "two_way",
      "key": "Expandable customer identifier in a custom HubSpot property",
      "notes": "New customers from HubSpot go in on hold, the way Expandable's Salesforce integration inserts them."
    },
    {
      "source": "Customer Contact",
      "hubspot": "contact",
      "direction": "to_hubspot",
      "key": "Email, with the customer identifier as the tie breaker"
    },
    {
      "source": "Sales Order",
      "hubspot": "custom",
      "direction": "to_hubspot",
      "key": "Sales order number, associated to the customer's company"
    },
    {
      "source": "AR Invoice",
      "hubspot": "custom",
      "direction": "to_hubspot",
      "key": "Invoice number, associated to the customer's company"
    },
    {
      "source": "Serial Number",
      "hubspot": "custom",
      "direction": "to_hubspot",
      "key": "Serial number with its part number",
      "notes": "Shipped serials show which units a customer holds, which service teams ask about first."
    }
  ],
  "approaches": [
    {
      "kind": "custom",
      "fit": "recommended",
      "why": "Expandable's REST web services expose query calls for customers, contacts, sales orders, serial numbers and AR invoices, and a create call for customers, so a keyed service can read on a schedule and insert new customers on hold for finance to release."
    },
    {
      "kind": "skyvia",
      "fit": "possible",
      "why": "Expandable runs on Microsoft SQL Server, so where the web services feature key is not licensed, read-only views on a managed sync can carry the same objects one way. It cannot insert a customer through Expandable's business logic."
    },
    {
      "kind": "ipaas",
      "fit": "avoid",
      "why": "An iPaaS would call the same web services record by record, manage the session token on every run and bill per task on each order line."
    }
  ],
  "connectionMethods": [
    "api",
    "ipaas"
  ],
  "effort": {
    "discoveryHours": [
      10,
      20
    ],
    "buildHours": [
      70,
      150
    ],
    "buildBand": "70 to 150 hours",
    "typicalElapsed": "4 to 8 weeks"
  },
  "pattern": "polling-watermark",
  "faqs": [
    {
      "q": "Is there an Expandable ERP connector for HubSpot?",
      "a": "Not in the HubSpot App Marketplace. The dated search behind this page returned two listings there that merely mention the word. Expandable's own packaged CRM integration is for Salesforce, built on Expandable's web services, and its packages are a fair template for a HubSpot build: customers, sales orders, invoices and shipped serial numbers."
    },
    {
      "q": "Does Expandable ERP have an API a HubSpot integration can use?",
      "a": "Yes. Expandable sells RESTful web services that exchange JSON and run under Microsoft IIS, for Expandable 9.3.0 and later with the web service feature key licensed. They cover query and create calls for customers, contacts, sales orders, serial numbers and more, and ship with an SDK of developer documentation and test utilities. The full reference arrives with the installation."
    },
    {
      "q": "How does a sync find changed records in Expandable ERP?",
      "a": "Through the Audit Log module, where it is licensed. It uses SQL Server triggers to record inserts, updates and deletes on the tables you select, with the key fields and the time, in a history table the service reads from its last checkpoint. Without the module, the service compares full key sets once a night, which is slower but complete."
    },
    {
      "q": "What happens when an Expandable ERP sync run fails or repeats?",
      "a": "The service resumes from its last checkpoint rather than reloading everything, and every HubSpot write is an upsert keyed on the Expandable identifier, so a repeated batch changes nothing. Associations run in their own pass once the records exist. A failed run is logged with the object and the keys it stopped on, and the next run retries those first."
    },
    {
      "q": "Can HubSpot create customers in Expandable ERP?",
      "a": "Yes, through the customer create call, and we insert them on hold. That mirrors Expandable's own Salesforce integration, which inserts Salesforce accounts into the customer master on hold. Finance reviews terms and releases the customer, so nothing ships against an account a sales rep created. Orders stay in Expandable, where credit checks run at order entry and at shipment."
    },
    {
      "q": "How fresh is Expandable ERP data in HubSpot?",
      "a": "Within the hour for records the audit log reports, and within a day for anything the nightly full key compare catches. Orders, invoices and shipped serials in a regulated manufacturer change over hours and days, so an hourly read keeps the company record current enough to act on before a call."
    },
    {
      "q": "How many hours does an Expandable ERP integration take?",
      "a": "Set aside 10 to 20 hours of discovery and 70 to 150 hours of build for customers, contacts, sales orders, invoices and serial numbers, with checkpoints, replay and the on-hold customer insert. Discovery confirms the release, the web service feature key and the Audit Log licence first, because each one changes the design."
    }
  ],
  "sections": [
    {
      "depth": 2,
      "text": "Why teams connect Expandable ERP to HubSpot",
      "anchor": "#why-teams-connect-expandable-erp-to-hubspot",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#why-teams-connect-expandable-erp-to-hubspot"
    },
    {
      "depth": 2,
      "text": "What syncs",
      "anchor": "#what-syncs",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#what-syncs"
    },
    {
      "depth": 2,
      "text": "Architecture",
      "anchor": "#architecture",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#architecture"
    },
    {
      "depth": 2,
      "text": "Three ways to connect",
      "anchor": "#three-ways-to-connect",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#three-ways-to-connect"
    },
    {
      "depth": 2,
      "text": "What breaks and how we prevent it",
      "anchor": "#what-breaks-and-how-we-prevent-it",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#what-breaks-and-how-we-prevent-it"
    },
    {
      "depth": 3,
      "text": "Web services without the feature key",
      "anchor": "#web-services-without-the-feature-key",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#web-services-without-the-feature-key"
    },
    {
      "depth": 3,
      "text": "Audit entries under a shared login",
      "anchor": "#audit-entries-under-a-shared-login",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#audit-entries-under-a-shared-login"
    },
    {
      "depth": 3,
      "text": "Tables the audit log never watched",
      "anchor": "#tables-the-audit-log-never-watched",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#tables-the-audit-log-never-watched"
    },
    {
      "depth": 3,
      "text": "One prospect inserted twice",
      "anchor": "#one-prospect-inserted-twice",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#one-prospect-inserted-twice"
    },
    {
      "depth": 2,
      "text": "Our approach",
      "anchor": "#our-approach",
      "url": "https://apps.sectorgrowth.com/integrations/expandable-erp/#our-approach"
    }
  ],
  "caseStudies": [],
  "guides": [
    "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/"
  ],
  "status": "published",
  "verifiedAt": "2026-09-28",
  "updatedAt": "2026-09-28",
  "authors": [
    {
      "name": "Prash",
      "role": "Lead of Technical Integrations and AI Solutions"
    }
  ],
  "sources": [
    {
      "title": "Expandable ERP System Details - Web Services APIs",
      "url": "https://brochure.expandable.com/datasheets/web-services-apis.html"
    },
    {
      "title": "Expandable ERP System Details - Audit Log",
      "url": "https://brochure.expandable.com/datasheets/audit-log.html"
    },
    {
      "title": "Expandable ERP System Details - Salesforce CRM Integration",
      "url": "https://brochure.expandable.com/datasheets/salesforce.html"
    },
    {
      "title": "Partners - Expandable ERP",
      "url": "https://expandable.com/our-partner/"
    },
    {
      "title": "Our Software - Expandable ERP",
      "url": "https://expandable.com/our-software/"
    },
    {
      "title": "Sales and CRM - Expandable ERP",
      "url": "https://expandable.com/sales-crm/"
    },
    {
      "title": "Ownership - Expandable ERP",
      "url": "https://expandable.com/ownership/"
    },
    {
      "title": "Dependable ERP for high tech and med tech manufacturers",
      "url": "https://expandable.com/"
    }
  ]
}