{ "slug": "delmiaworks", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/", "name": "DELMIAWorks", "vendor": "Dassault Systèmes", "aliases": [ "DELMIAworks", "IQMS", "IQMS EnterpriseIQ", "EnterpriseIQ", "DELMIAWorks Manufacturing ERP" ], "website": "https://www.3ds.com/products/delmia/delmiaworks", "category": { "slug": "manufacturing-and-distribution-erp", "name": "Manufacturing and distribution ERP", "url": "https://apps.sectorgrowth.com/categories/manufacturing-and-distribution-erp/" }, "summary": "DELMIAWorks, once IQMS, keeps ERP, MES and a CRM in one database for mid-market plants. How its orders reach HubSpot when the interface docs are private.", "answer": "Not from HubSpot or Dassault Systèmes. As of September 2026 the HubSpot App Marketplace lists one third-party app, DELMIAWorks SYNC, Data Lake, AI, MCP by Commercient. We recommend a custom integration that loads a scheduled DELMIAWorks export into HubSpot, at 70 to 150 build hours. Dassault keeps the technical documentation behind its customer login, so the export's exact shape is settled in discovery, under your access.", "nativeApp": { "status": "third-party", "name": "DELMIAWorks SYNC, Data Lake, AI, MCP by Commercient", "developer": "Commercient", "verifiedAt": "2026-09-28" }, "api": { "style": "file", "auth": "sftp", "webhooks": "unknown", "changedSince": "unknown", "sandbox": "unknown" }, "objects": [ { "source": "Customer", "hubspot": "company", "direction": "to_hubspot", "key": "DELMIAWorks customer number, in a custom HubSpot property", "notes": "DELMIAWorks CRM already logs this customer's calls and quotes, so ownership is agreed field by field." }, { "source": "Contact", "hubspot": "contact", "direction": "to_hubspot", "key": "Email, with the customer number as the tie breaker" }, { "source": "Sales order", "hubspot": "custom", "direction": "to_hubspot", "key": "Sales order number, associated to the company", "notes": "Orders that arrive by EDI never passed through a HubSpot deal, so every order lives on the company." }, { "source": "Shipment", "hubspot": "custom", "direction": "to_hubspot", "key": "Shipment number, associated to its sales order" }, { "source": "Invoice", "hubspot": "custom", "direction": "to_hubspot", "key": "Invoice number, associated to the company and the order" }, { "source": "RMA", "hubspot": "ticket", "direction": "to_hubspot", "key": "RMA number", "notes": "An open return becomes a ticket, so service sees it beside the conversation." } ], "approaches": [ { "kind": "custom", "fit": "recommended", "why": "A custom integration loads a scheduled export, which works on premises, on Dassault's hosted service and in a third-party data centre, and keeps the keys and the reconciliation ours to guarantee." }, { "kind": "native", "fit": "possible", "why": "The marketplace app from Commercient suits a standard mapping. Its runtime, mapping and roadmap sit with Commercient rather than your team." }, { "kind": "ipaas", "fit": "avoid", "why": "Dassault documents no DELMIAWorks interface publicly, so an iPaaS faces the same discovery a build does, and then bills per task." } ], "connectionMethods": [ "sftp" ], "effort": { "discoveryHours": [ 10, 20 ], "buildHours": [ 70, 150 ], "buildBand": "70 to 150 hours", "typicalElapsed": "4 to 8 weeks" }, "pattern": "sftp-etl", "faqs": [ { "q": "Does DELMIAWorks have an app in the HubSpot App Marketplace?", "a": "A third-party one. DELMIAWorks SYNC, Data Lake, AI, MCP by Commercient is the single listing named for it, and neither HubSpot nor Dassault Systèmes publishes an app. A search for IQMS finds nothing named for it either. Commercient runs and supports its app, so compare its mapping with the orders, shipments and invoices your sellers need." }, { "q": "Is DELMIAWorks the same product as IQMS?", "a": "Yes. Dassault Systèmes acquired IQMS in 2019, and the IQMS manufacturing ERP is now known as DELMIAWorks. A HubSpot integration scoped for an older IQMS installation follows the same design, although the release in front of you decides which interfaces its documentation describes and what an export can carry." }, { "q": "Where is the DELMIAWorks API documented?", "a": "Behind Dassault's customer login. DELMIAWorks support resources, including a knowledge base of more than 15,000 articles, need customer credentials, and the user community needs a 3DEXPERIENCE login. We read what applies during discovery under your access, and design around a scheduled export until that reading shows a better interface." }, { "q": "How current is DELMIAWorks data in HubSpot on a scheduled export?", "a": "As current as the schedule. We start nightly and move orders and shipments to hourly once the feed is stable, which is fresh enough for a seller preparing a call. A customer who wants order status this minute still gets it from DELMIAWorks itself, or from its customer web portal." }, { "q": "Should DELMIAWorks CRM or HubSpot own customer contacts?", "a": "Neither outright. DELMIAWorks owns the account and anything customer service relies on, and HubSpot owns marketing consent and the pipeline before an order exists. We write that rule down per field, and move contacts one way into HubSpot until both teams agree the rule holds in daily use." }, { "q": "Does DELMIAWorks hosting change a HubSpot integration?", "a": "It changes who schedules the export and which network it crosses. DELMIAWorks runs on premises, on HMS, Dassault's hosted and managed service on AWS, or in a data centre you choose. On premises your team schedules it, and on HMS it is arranged with the team that runs the service. The HubSpot side is identical in all three." }, { "q": "What happens when a DELMIAWorks export file is incomplete?", "a": "It is held back rather than half loaded. Every export arrives with a manifest of row counts, so a short file fails its check before any row reaches HubSpot. A second copy of the same file is recognized by its hash and skipped, failing rows wait in quarantine with a reason, and the corrected file goes back through the replay endpoint." }, { "q": "What does a DELMIAWorks and HubSpot integration take in hours?", "a": "Scoping takes 10 to 20 hours and the build 70 to 150 hours: the load service, six record types, the association pass and reconciliation. Discovery includes reading the licensed documentation with your administrator, because the export's shape, and who can schedule it, depend on the release and the hosting." } ], "sections": [ { "depth": 2, "text": "Why teams connect DELMIAWorks to HubSpot", "anchor": "#why-teams-connect-delmiaworks-to-hubspot", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#why-teams-connect-delmiaworks-to-hubspot" }, { "depth": 2, "text": "What syncs", "anchor": "#what-syncs", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#what-syncs" }, { "depth": 2, "text": "Architecture", "anchor": "#architecture", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#architecture" }, { "depth": 2, "text": "Three ways to connect", "anchor": "#three-ways-to-connect", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#three-ways-to-connect" }, { "depth": 2, "text": "What breaks and how we prevent it", "anchor": "#what-breaks-and-how-we-prevent-it", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#what-breaks-and-how-we-prevent-it" }, { "depth": 3, "text": "Interface documents behind a login", "anchor": "#interface-documents-behind-a-login", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#interface-documents-behind-a-login" }, { "depth": 3, "text": "Hosted, managed or on premises", "anchor": "#hosted-managed-or-on-premises", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#hosted-managed-or-on-premises" }, { "depth": 3, "text": "Orders that arrive by EDI", "anchor": "#orders-that-arrive-by-edi", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#orders-that-arrive-by-edi" }, { "depth": 3, "text": "Two activity histories for one account", "anchor": "#two-activity-histories-for-one-account", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#two-activity-histories-for-one-account" }, { "depth": 2, "text": "Our approach", "anchor": "#our-approach", "url": "https://apps.sectorgrowth.com/integrations/delmiaworks/#our-approach" } ], "caseStudies": [], "guides": [ "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/", "https://apps.sectorgrowth.com/guides/how-sector-growth-scopes-an-integration/" ], "status": "published", "verifiedAt": "2026-09-28", "updatedAt": "2026-09-28", "authors": [ { "name": "Prash", "role": "Lead of Technical Integrations and AI Solutions" } ], "sources": [ { "title": "DELMIAWorks Manufacturing ERP | Dassault Systèmes", "url": "https://www.3ds.com/products/delmia/delmiaworks" }, { "title": "DELMIAWorks Manufacturing ERP Official Home Page", "url": "https://www.solidworks.com/delmiaworks-manufacturing-erp" }, { "title": "Frequently Asked Questions About DELMIAWorks | SOLIDWORKS", "url": "https://www.solidworks.com/product/delmiaworks/manufacturing-erp/frequently-asked-questions-about-delmiaworks/" }, { "title": "DELMIAWorks Services and Support | SOLIDWORKS", "url": "https://www.solidworks.com/success/delmiaworks/manufacturing-erp/support/" }, { "title": "Customer Relationship Management - CRM - Software from DELMIAWorks | SOLIDWORKS", "url": "https://www.solidworks.com/product/delmiaworks/manufacturing-erp/crm/" }, { "title": "Sales Management from DELMIAWorks | SOLIDWORKS", "url": "https://www.solidworks.com/product/delmiaworks/manufacturing-erp/erp/sales-mgmt/" }, { "title": "What is IQMS? - Blog Solidworks", "url": "https://blogs.solidworks.com/delmiaworks/what-is-iqms/" } ] }