{
  "slug": "buildertrend",
  "url": "https://apps.sectorgrowth.com/integrations/buildertrend/",
  "name": "Buildertrend",
  "vendor": "Buildertrend",
  "aliases": [
    "BuilderTrend",
    "Builder Trend",
    "Buildertrend Marketplace",
    "Buildertrend CRM"
  ],
  "website": "https://buildertrend.com/",
  "category": {
    "slug": "construction",
    "name": "Construction",
    "url": "https://apps.sectorgrowth.com/categories/construction/"
  },
  "summary": "Buildertrend holds the lead opportunity, the job and the schedule for home builders, and its own HubSpot connector moves leads in one direction only.",
  "answer": "Yes. Buildertrend publishes its own HubSpot integration in Buildertrend Marketplace, though the HubSpot App Marketplace lists no Buildertrend app as of September 2026. We recommend Buildertrend's own integration, set up in 8 to 24 hours, to move HubSpot contacts one way into lead opportunities. It stops being enough when sold jobs have to reach HubSpot, since Buildertrend offers no public API to read them from.",
  "nativeApp": {
    "status": "none",
    "verifiedAt": "2026-09-28"
  },
  "api": {
    "style": "file",
    "auth": "none",
    "webhooks": "unknown",
    "changedSince": "unknown",
    "sandbox": "unknown"
  },
  "objects": [
    {
      "source": "Contact",
      "hubspot": "contact",
      "direction": "to_source",
      "key": "Email, the one field both systems hold",
      "notes": "Name, email, phone, cell and street address come across, with the state cut to three characters."
    },
    {
      "source": "Lead opportunity",
      "hubspot": "contact",
      "direction": "to_source",
      "key": "Email, which Buildertrend writes into the opportunity title",
      "notes": "The HubSpot lead status decides whether it opens as Open or as No Opportunity."
    },
    {
      "source": "Lead opportunity outcome",
      "hubspot": "deal",
      "direction": "to_hubspot",
      "key": "Opportunity title, matched to the HubSpot contact on email",
      "notes": "Sold and lost outcomes return only through a grid export someone runs."
    }
  ],
  "approaches": [
    {
      "kind": "vendor",
      "fit": "recommended",
      "why": "Buildertrend's own HubSpot integration, installed from Buildertrend Marketplace, turns each HubSpot contact with a chosen lead status into a lead opportunity and a contact. It works on every Buildertrend plan and needs a mapping review, not code."
    },
    {
      "kind": "custom",
      "fit": "possible",
      "why": "Outcomes have no documented way out of Buildertrend except a grid export to Excel. A small loader keyed on email can take that file from a drop folder and update HubSpot deals, as fresh as the last export."
    },
    {
      "kind": "ipaas",
      "fit": "avoid",
      "why": "Buildertrend Marketplace lists no iPaaS connector, and Buildertrend offers no public API for one to call, so an iPaaS has nothing to read on the Buildertrend side."
    }
  ],
  "connectionMethods": [
    "file"
  ],
  "effort": {
    "discoveryHours": [
      4,
      8
    ],
    "buildHours": [
      8,
      24
    ],
    "buildBand": "8 to 24 hours",
    "typicalElapsed": "1 to 2 weeks"
  },
  "pattern": "sftp-etl",
  "faqs": [
    {
      "q": "Does Buildertrend have a HubSpot integration of its own?",
      "a": "Yes. Buildertrend lists a HubSpot integration in Buildertrend Marketplace, and an admin connects it under Company Settings, then Integrations. It works on every Buildertrend plan and with free and paid HubSpot. It is installed from Buildertrend rather than from the HubSpot App Marketplace, which lists no Buildertrend app as of September 2026."
    },
    {
      "q": "Which HubSpot contacts does the Buildertrend integration bring across?",
      "a": "The ones whose lead status you select on its Configuration tab. New, open, in progress, open deal, attempted to contact and connected open as Open lead opportunities, while unqualified and bad timing become No Opportunity. A status Buildertrend does not recognize also opens as Open, and HubSpot is recorded as the lead source every time."
    },
    {
      "q": "Can Buildertrend send sold jobs back to HubSpot?",
      "a": "Not through its own integration. Buildertrend's FAQ says the sync flows one way to start, from HubSpot into Buildertrend, and that later versions will add a two-way sync. Until then, the documented route out is the Export button on a Buildertrend grid, loaded into HubSpot by a small service on an agreed schedule."
    },
    {
      "q": "Does Buildertrend offer a public API for a custom HubSpot sync?",
      "a": "No. Buildertrend's site and help centre publish no API reference, no developer portal and no steps for creating an API key. Its own blog says the integrations in Buildertrend Marketplace are built on APIs, but those APIs are not documented for customers, so a custom build reads the Excel files Buildertrend grids export."
    },
    {
      "q": "How fresh is Buildertrend data that reaches HubSpot through an export?",
      "a": "Exactly as fresh as the last file someone exported. A weekly export gives HubSpot a weekly picture of sold and lost opportunities, which suits attribution reporting and nothing time sensitive. We show the date of the newest file on a HubSpot dashboard, so a skipped export is visible before anyone trusts a stale report."
    },
    {
      "q": "What stops a Buildertrend export from creating duplicate HubSpot deals?",
      "a": "The loader keeps a link between each opportunity title and the deal it created, and it hashes every file, so dropping the same export twice changes nothing. A row whose email matches no HubSpot contact, or matches two, goes to a quarantine report with the reason instead of creating a record anyone has to merge later."
    },
    {
      "q": "How long does a HubSpot and Buildertrend setup take?",
      "a": "Plan on 4 to 8 hours of discovery and 8 to 24 hours of setup for Buildertrend's own integration: the lead status design, a clean state field, the HubSpot workflows that set lead status, and testing every mapped status. A loader for sold outcomes is scoped separately, once we know which grids in your account offer Export."
    }
  ],
  "sections": [
    {
      "depth": 2,
      "text": "Why teams connect Buildertrend to HubSpot",
      "anchor": "#why-teams-connect-buildertrend-to-hubspot",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#why-teams-connect-buildertrend-to-hubspot"
    },
    {
      "depth": 2,
      "text": "What syncs",
      "anchor": "#what-syncs",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#what-syncs"
    },
    {
      "depth": 2,
      "text": "Architecture",
      "anchor": "#architecture",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#architecture"
    },
    {
      "depth": 2,
      "text": "Three ways to connect",
      "anchor": "#three-ways-to-connect",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#three-ways-to-connect"
    },
    {
      "depth": 2,
      "text": "What breaks and how we prevent it",
      "anchor": "#what-breaks-and-how-we-prevent-it",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#what-breaks-and-how-we-prevent-it"
    },
    {
      "depth": 3,
      "text": "State names cut to three characters",
      "anchor": "#state-names-cut-to-three-characters",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#state-names-cut-to-three-characters"
    },
    {
      "depth": 3,
      "text": "Lead statuses outside the list",
      "anchor": "#lead-statuses-outside-the-list",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#lead-statuses-outside-the-list"
    },
    {
      "depth": 3,
      "text": "One inbox, two households",
      "anchor": "#one-inbox-two-households",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#one-inbox-two-households"
    },
    {
      "depth": 3,
      "text": "An export nobody ran",
      "anchor": "#an-export-nobody-ran",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#an-export-nobody-ran"
    },
    {
      "depth": 2,
      "text": "Our approach",
      "anchor": "#our-approach",
      "url": "https://apps.sectorgrowth.com/integrations/buildertrend/#our-approach"
    }
  ],
  "caseStudies": [],
  "guides": [
    "https://apps.sectorgrowth.com/guides/choose-a-hubspot-integration-approach/"
  ],
  "status": "published",
  "verifiedAt": "2026-09-28",
  "updatedAt": "2026-09-28",
  "authors": [
    {
      "name": "Prash",
      "role": "Lead of Technical Integrations and AI Solutions"
    }
  ],
  "sources": [
    {
      "title": "HubSpot Integration - Buildertrend",
      "url": "https://buildertrend.com/integration/hubspot/"
    },
    {
      "title": "Buildertrend Marketplace Overview - Buildertrend",
      "url": "https://buildertrend.com/help-article/buildertrend-marketplace/"
    },
    {
      "title": "Making Your CRM Integrations Simpler - Buildertrend",
      "url": "https://buildertrend.com/blog/marketplace-crm-integrations/"
    },
    {
      "title": "How Our Construction Integrations Benefit Your Business - Buildertrend",
      "url": "https://buildertrend.com/marketplace/"
    },
    {
      "title": "Buildertrend Setup & Customization FAQs - Buildertrend",
      "url": "https://buildertrend.com/help-article/buildertrend-setup-customization-faqs/"
    },
    {
      "title": "Lead Opportunities Overview - Buildertrend",
      "url": "https://buildertrend.com/help-article/lead-opportunities-overview/"
    }
  ]
}